I hope that Stephanie Pollack can step up to the plate? Will She address the MBTA Sub-Contractor, Greater Lynn Senior Services and the many shortcomings associated with very Late Pick Ups and Drop offs. This company ignores customer service and shows no concern for hiring dispatchers whom have the skill sets to implement Great Performance and Stellar Customer Service. They have fallen short on T expectations and that of the Public to whom they serve. Handicapped, Disabled, Medical and the Elderly should not be treated as second class citizens, just because they have no choice but to choose public transportation. Can Stephanie Pollack cut through the Politics and rid the Service of the political hacks, same ole same ole good ole boy network? Steve Epps of Greater Lynn Senior Services has been with the MBTA for over twenty five years and now has a Cushy appointment with Greater Lynn Senior Services, this Nepotism and Glass Ceiling environment needs to come to an end.
I hope that Stephanie Pollack can step up to the plate? Will She address the MBTA Sub-Contractor, Greater Lynn Senior Services and the many shortcomings associated with very Late Pick Ups and Drop offs. This company ignores customer service and shows no concern for hiring dispatchers whom have the skill sets to implement Great Performance and Stellar Customer Service. They have fallen short on T expectations and that of the Public to whom they serve. Handicapped, Disabled, Medical and the Elderly should not be treated as second class citizens, just because they have no choice but to choose public transportation. Can Stephanie Pollack cut through the Politics and rid the Service of the political hacks, same ole same ole good ole boy network? Steve Epps of Greater Lynn Senior Services has been with the MBTA for over twenty five years and now has a Cushy appointment with Greater Lynn Senior Services, this Nepotism and Glass Ceiling environment needs to come to an end.